Case Study

How Marquiz Cut FRT by 70% and Reduced Agent Workload With Ordemio AI Support Agent

Marquiz used the Ordemio AI support agent to cut first-response time from 2:08 to 0:37, deflect around 28% of chats, and reduce agent workload by 12–29% while keeping CSAT stable in Russian and English.
November 19, 2025
 • 
4 min read
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Marquiz case study cover showing a chat widget powered by the Ordemio AI support agent and headline about 70% faster replies.
AI Chatbots

How to Create Your Own Custom GPT Chatbot

Discover how to create a custom GPT chatbot easily. Learn to build custom GPTs tailored to your needs without coding. Start using custom GPTs now!
November 19, 2025
 • 
10
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